Mandelong mainly engaged in machinery and equipment

Broicherdorfstr.124a, 41564 Kaarst Germany

0049 17662671767

Service Pledge

Service Pledge

The software and hardware of all products sold by the company will be guaranteed for free during the warranty period under the scope of the warranty policy!
All products sold by the company provide lifetime service.
The company will respond to the customer within 3 hours after receiving the customer’s request.
The company will provide customers with the best quality service in a variety of ways to ensure the stable and reliable operation of our products.
Including: phone consultation, phone diagnosis, parts replacement, on-site repairs, etc.
Product warranty period
The company will provide a free warranty of 12 months for the products sold or trade-in products from the date of installation and acceptance. If the product needs to extend the warranty period under special circumstances, the formal sales contract shall prevail, but the maximum period of the accessory warranty is 12 months.